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Heuristic Evaluation
Elements of a good design.
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Steven@UIinsight.com
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A Good Design  
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This Address Validation page from the UPS site is an example of good interface design.

A good design comes from keeping the user in mind.  Jakob Nielsen's 10 Usability Heuristics are guidelines which, when followed, lead to a good design.

The following pages explain how this page design follows the 10 Usability Heuristics.


Jakob Nielsen's 10 Usability Heuristics
  1. Visibility of system status
  2. Match between system and the real world
  3. User control and freedom
  4. Consistency and standards
  5. Error prevention
  6. Recognition rather than recall
  7. Flexibility and efficiency of use
  8. Aesthetic and minimalist design
  9. Help users recognize, diagnose, and recover from errors
  10. Help and documentation

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January 2001 UPS Address Validation page.