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Heuristic Evaluation and Redesign
Improvements to create a good design.
UI Insight  Heuristic Evaluation and Redesign
Steven@UIinsight.com
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Explanatory Text  
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The explanatory text is redundant.

The explanatory text: "Use this page to find an order.", is redundant to the page title, "Order Search".  The page title does an excellent job explaining what this page is used for.  To add text that also explains the page function is redundant.

Also redundant is "Enter only one of the fields below with the requested information and click 'Find'."  Users know how to complete a form and what the Find button does.  This is self-evident and does not need to be explained in the interface.

A general principle for all user interface design is to go through all of your design elements and remove them one at a time.  If the design works as well without a certain design element, kill it.   Simplicity always wins over complexity especially on the Web where every three bytes saved is a millisecond less download time.

The explanatory text is poorly formatted.

The explanatory text paragraph should not be center aligned.  While this is not a large amount of text, the paragraph should still be left aligned for ease of reading.

Centered and right-justified text blocks are difficult to read. We read from left to right, anchoring our tracking across the page at the vertical line of the left margin.  The ragged left margins produced by centering or right justifying text make that scanning much harder, because your eye needs to search for the beginning of each new line.

The explanatory text will be ignored.

The explanatory text paragraph will rarely be read.  Users will try to figure out how to use the interface without reading instructions.

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